FAQs
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Q: How can I check the status of my order?
Q: How can I check the status of my order?
A: Once your order is placed, it takes 1–2 business days to process. After that, your package will be shipped and delivered within 7–12 business days. As soon as your order is shipped, you will receive a tracking number via email. You can also visit our Order Tracking page at any time to check the latest updates.
If you haven’t received a tracking number or found no updates after 5 business days, please contact us at info@glysi.com, and we’ll be happy to assist you.
Q: How long does shipping take?
Q: How long does shipping take?
A: Shipping usually takes 7–12 business days. Please note that customs clearance or international situations beyond our control may sometimes affect delivery times.
Q: Is my personal information secure on your website?
Q: Is my personal information secure on your website?
A: Absolutely! Our website is protected with SSL encryption to ensure your personal data remains safe. We do not store your credit card information—it's used only once during the purchase process and then automatically deleted.
Q: How do I place an order on Glysi?
Q: How do I place an order on Glysi?
A: Simply select the product you like, click “Add to Cart”, and proceed to fill in your shipping and payment details. We’ll handle the rest and ship your order as soon as possible!
Q: Does Glysi provide a quality guarantee for products?
Q: Does Glysi provide a quality guarantee for products?
A: Yes! At Glysi, we make sure you receive the best quality products. If you face any issue or receive a damaged item, just contact us and we’ll resolve it right away.
Q: Do you offer refunds if I don’t like the product?
Q: Do you offer refunds if I don’t like the product?
A: Yes, we offer a full refund if you’re not satisfied with your product. Please check our Refund Policy page for complete details. For further questions, feel free to contact us at info@glysi.com.